Returns, Exchanges and Refund Policy
30 Day Money Back Guarantee*
Beach Abode Living is willing to replace any item that is flawed due to manufacturing faults up to 30 days after it was originally purchased.
* Conditions apply - please read our Return Policy below for details.
Beach Abode Living Returns Policy
- Beach Abode Living is willing to replace an item or process a full refund for an item that is flawed due to manufacturing faults.
- We also accept change-of-mind returns within 30 days of purchase. (*All postage costs for change of mind returns are the sole responsibility of the customer)
- You must have proof of purchase - receipt or invoice
- Beach Abode Living has the right to assess the condition of returned goods prior to offering a refund or exchange.
- Upon acceptance of a returned faulty item, an exchange will be given. If the original design/size is unavailable, a refund may be provided.
- Any returned item/s must be in new and unused condition, unwashed or damaged with tags and in original packaging. If not, refund may be void.
- Returned items that have been misused, washed or damaged due to neglect or failure to follow care instructions on the label do not qualify for a refund or replacement.
- Postage costs incurred by the customer for return of faulty goods will be reimbursed by Beach Abode Living.
- Postage costs incurred by the customer for return of non-faulty goods (ie change-of-mind) are the sole responsibility of the customer.
- All returns will be considered up to 30 days from date of purchase.
How to Return and When Will My Return Be Processed?
Questions or Queries related to the return of goods should be directed to firstname.lastname@example.org
Once we have assessed your claim we will give you a return address. As soon as your returned item/s is received and processed by our team, you will receive a confirmation email from us to let you know. We will always do our best to process all returns as soon as possible however please allow up to 5 working days for us to notify you that we have received your return. If you have emailed but haven’t heard back within that time, please call us on 0490 803 837